+1 206-720-7161

FAQs

Policies.

Policies

Check-in : Check-in is at a scheduled time (+/- 30 minutes) between 10AM and Midnight. Your room will be ready by 3PM, but you can arrive at the Inn as early as 10AM to drop bags, get keys, park your car, make yourself at home, or go about your day. Please provide us with your estimated arrival time when you make a reservation,  or when you know it, and one of us will be available to meet you and check you in.

Arrival : When you arrive, please call the phone number posted on the front door of the Inn, and we'll be with you shortly. If you don't have a mobile phone, you can use the phone in the black box on the wall of the front porch. If you have a car, you can drive down the driveway and park behind the Inn.

Check-out : Check out of the room is 11AM,  so we can prepare the room for incoming guests. You are welcome to store your luggage, use the facilities, leave your car,  and make yourself at home at the Inn for as long as you would like after check-out.

Minimum Stays :  We end up full most nights of the year, and we have a small staff, so we often have a minimum stay requirement. If we don’t have a room for your exact dates, and your dates are flexible, please try some other dates, or a longer stay (to meet minimum stay), or a shorter stay (stay with us for part of your visit).

Maximum Occupancy / Groups : No more than 2 guests per room please. Some rooms have both a queen bed and a twin bed in order to accommodate 2 travel companions who would like to sleep in separate beds. No more than 2 rooms to a group please. We are not able to accommodate larger groups.

Availability and Rates : You can check availability and rates, and make a reservation, by clicking the Reservation button.  Rates are typically lower mid-week compared to weekends. Rates are lowest Nov-Feb and highest Jun-Sep.  Rates include free breakfast (except Bunker 11 and Barn 11), free parking, and free WiFi.  Rates are discounted for stays of 5 or more nights.

Deposit : We charge the first night to a credit card as a deposit, or 2 nights charge for visits of 5 or more nights. We charge he balance to the card the day of arrival.

Cancellations : Cancelling, changing, or shortening a stay is difficult for us and will result in a $50 charge for stays of 4 or fewer nights, and $100 for stays of 5 or more nights. Cancelling, changing, or shortening a stay within a week of scheduled arrival will result in the forfeiture of the one or two night deposit. Please book with us once your plans are firm.

Free Cancellation : For stays that begin less than 30 days from now, there is no free cancellation. If your stay begins 30 or more days in the future, you can cancel within 24 hours, and receive a full refund. After 24 hours, the normal cancellation policy above applies.

Stairs : We do not have an elevator. It is a few steps up to the front door, a standard set of stairs to the 2nd floor, and the stairs to the 3rd floor are steeper and narrower than average. The walk from the parking lot to the front door is also a little steep.  We do our best to be available to assist with your bags.

Children : We welcome children of ages 12 and above. Smoking : We are a non-smoking property.  Pets : We have no pets and cannot accommodate pets.  Taxes/Fees : The tax rate on a stay here is 9.6%. There are no additional charges or fees for parking, WiFi, breakfast, etc.

Have a question? : Please call 206-720-7161, email info@11thavenueinn.com, or submit the form below. Thank you !

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